Frequently Asked Questions
General
Why Refillable Products Are a Game-Changer
Gone are the days when you’re trying to make the last few drops of your products last until you buy more. At Skipper, we’ve come up with a more convenient solution: refillable cleaning products.
As soon as your bottles run empty, just pop in a refill, add water, and you’re good to go. When you get to the last one, there’s no need to run to the shops; we’ll ship your refills for free!
Save Money With Skipper’s Refill Solutions
Our bundles and starter packs are designed to be a one-off purchase. You get your kit once, then refill forever. Rather than getting cheap, disposable alternatives, you can enjoy a little bit of extra luxury with products that work beautifully and don’t cost the earth.
Reduce Waste and Choose a More Sustainable Option
Buying once and buying well is a great approach to all facets of your life, and your cleaning supplies are no exception! By reducing the demand for plastic bottles and excess cardboard packaging from everyday products, you’ll be taking a big step in making your home more sustainable.
With options that take up less space or can be used for multiple jobs, like our Universal Cleaner, you’ll have a clutter-free cleaning cupboard with products that help you keep your home clean - minus the waste.
The Skipper Advantage: Refill and Reuse
A part of what makes our products so unique is that they’re all fully reusable and can be topped up for years to come. They’re also very easy to use!
Compare Skipper’s Refills to Traditional Cleaning Products
Traditional cleaning products are 90%+ water, which is bulky, heavy and expensive to ship. They also come in single-use plastic packaging. You don’t need to worry about the vast expense of laundry pods or dishwasher tablets anymore. We’ve made refilling easier and more affordable.
Our reusable tins and bottles are designed to be a stunning addition to your vanity, kitchen or laundry, but they also mean we can keep the cost of our products down.
One of the many things to love about Skipper’s cleaning refills is that they’re concentrated and only need water to activate. You’re spending less while also reducing the need for plastic packaging!
When you order refills from Skipper, we’ll send them to you packed in small compostable wrappers that you can drop into the rubbish at home or pop into your home compost bin.
It makes more sense to just-add-water at home rather than shipping it across the globe - we want to reduce our emissions!
See the Difference: Skipper vs. Disposable Options
While plastic is theoretically recyclable, only around 15% of plastic that’s used in Australia is recycled. The best alternative to this is getting products that come in beautiful, resilient and reusable packaging that’ll last you for years to come.
That’s where Skipper comes in! All of our products are made to be refilled for a lifetime. Even better - any packaging they come in can be popped into your compost bin to break down.
Get Started With Skipper’s Refillable Cleaning Products
No matter the products you need, we’ve got starter kits and bundles made with you in mind. Whether you’re just looking for a Universal Cleaner or need a kit that’ll help you clean everything from dishes to dirty laundry, we’ve got you covered.
Simple Ordering and Fast Delivery
There’s no need to carry heavy bottles or boxes of cleaning supplies in from the car after the shopping run. You can order your refills online, and we’ll deliver everything you need straight to your letterbox.
We package up your sustainable cleaning refills and typically get them on their way to you within one business day. Occasionally, after weekends, it can take our team an extra day to catch up. From there, the postie will typically get it to you within two to eight business days. You can keep an eye on your order’s status with tracking as well!
Free Shipping on “Refill-Only” Orders
There’s no need to subscribe or worry about over-ordering. We want you to get only the products you need when you need them. Regardless of which cleaning refills you need or the quantity, when you’re only ordering refills, we’ll ship them to you for free.
If you’re more of a bulk shopper and like to have plenty of supplies at hand, you can also consider our Refill and Save program. When you order more in one go, we don’t need to ship as much, which costs us less. We pass those savings on to you.
You can get 10% off on refill orders over $100 or more and 20% off your order when spend over $200, saving you even more in the long run. There’s no discount code needed, we’ll apply it automatically for you when you check out.
Choose Refillable Cleaning Products and Make the Switch
Not only are you saving money, but you’re also saving on single-use plastic and getting products that are better for you and the planet.